Terms and Conditions

Contracts

1. All documents purchased should be used in conjunction with proper legal advice where required.
2. The tenancy agreements are only valid within the jurisdiction of England and Wales.
3. We do not accept responsibility or offer refunds for an incorrectly completed paid-for form where the information supplied by the customer is incorrect or incomplete.
4. Please note that due to the electronic and personalised nature of these products no right of cancellation exists under the Consumer Protection (Distance Selling) Regulations 2000.
5. All documents are and remain the copyright of the solicitor. Furthermore the copyright notice and document reference details at the end of each document shall not be removed or altered in any way.
6. Customers may not provide any document for re-sale or re-publish any tenancy-agreements.co.uk document for free use by others.
7. Please note that customers will not become clients of the solicitor because they have purchased an item from tenancy-agreements.co.uk.
8. Purchasing a tenancy agreement from tenancy-agreements.co.uk constitutes acceptance of these terms and conditions.

   Security

9. Credit and debit card clearance is handled by the world's leading payment provider, WorldPay.
10. We do not receive any credit card details.
11. The person responsible for security on tenancy-agreements.co.uk is Martin Sewell
    martin@tenancy-agreements.co.uk.

    Handling Complaints

12. We endeavour to respond to all complaints within five working days.